IT Analyst

Created by Dnaj on

Position:   Information Technology Analyst

Location:  Belmopan

Report to: Call Center Manager

Summary Duties:  Design, and analyze efficient IT systems; attain feedback from end users to improve systems; monitor system upgrades and security measures.


  • Resolve help desk issues including troubleshooting hardware and software issues.
  • Monitor system upgrades.
  • Conduct regular reviews of systems and generating reports
  • Adhere to company policies.
  • Any other assigned from time to time.

Educational Qualifications and Experience:

  • Minimum: High School Diploma
  • 1 year experience in Information Technology will be an asset.


  • Knowledge of Active directory
  • Network monitoring software 
  • Operating system software 
  • Virus protection software
  • Excellent communication and interpersonal skills
  • Good organizational skills.
  • Ability to work independently.
  • Attention to detail.
  • Be flexible to work on weekend, holidays and different schedules.
  • Solution oriented - able to find simple solutions to complex issues
  • Team player – able to work effectively in a team
  • Ability to meet deadlines.

Qualified applicants can send their resume to:

The Office Gurus Ltd. #2 Barton Creek Street, Belmopan, Cayo

Email: [email protected] and [email protected]