Front Desk Agent

Created by Vivahr on

We are looking for a bright, talented and dedicated individual to join our vibrant Front Desk Team! The Front Desk position requires having exceptional customer service and always being polite, informed, and willing to go the extra mile for our guests. We’re looking for a detail-oriented team player who prides themselves in their ability to always deliver exceptional service and attention to guest satisfaction. 

Daily duties of the front desk include, but are not limited to:

  • Operating reservation software 
  • Conducting guest check ins and check outs according to company standard
  • Responding to and resolving guest complaints in timely and professional manner
  • Upselling and organizing tours 
  • Completing daily morning and evening procedures as required

Qualifications:    Minimum of one year experience as Front Desk Agent

                             Exceptional communication skills and

                             Proven excellent customer service skills          

Location:   Mile 36 Hummingbird Highway

To Apply: Send your resume, a cover letter and 3 reference contacts to jobs@vivabelize.com. A valid police record will be requested upon hiring.